Michigan's second Central Dispatch Center was located in the Jackson County Court Building in 1975. We moved to the Jackson County Sheriff's Department in 1988 and returned to our original site here in the Jackson County Court Building in January 1999. We have returned and have one of the most technologically enhanced 911 Centers in Michigan.
In Jackson City - County you call 911 for all police, fire and rescues services. The Jackson County Sheriff's Department Communication Center is the Central Dispatch location for any police, fire, or rescue service. Emergency or Non Emergency. Emergency Dispatch is located within the Jackson County Sheriff Department, the Emergency Dispatch Division is a mult- jurisdictional emergency service dispatch service provider for the Jackson City - County Area. This seven day a week, twenty four hour a day, operation is staffed by twenty four (24) telecommunicators. Solidly based in emerging technologies, Emergency Dispatch is an enhanced, computer assisted, emergency dispatch center. The Emergency Dispatch Division is the first 911communications center in the State of Michigan to utilize Motorola On-Board Mobile Data Computer Terminals interfaced enhanced with Automatic Vehicle Locators and refined by Trimbal Global Satellite Positioning equipment. Every patrol, all lead fire - rescue, and ambulance vehicles will be equipped with this innovative equipment.
We have recently created an additional public service answering point at the Huron Valley Ambulance Company located in Ann Arbor, Michigan. Huron Valley has assumed the role of the medical prescreening and prearrival medical instruction provider for Jackson County. The benefits are tremendous. Jackson City-County residents will receive medical information from the highly skilled and trained staff fro Huron Valley at no cost to Jackson Tax Payers. This is a WIN-WIN situation.
The Emergency Dispatch Division is responsible for the emergency and non-emergency call service management of the following:
Law Enforcement Agencies:
Michigan State Police Post #17, Jackson Police Department, Jackson County Sheriff Department, Blackman Township Public Safety Department, Columbia Township Police Department, Concord Township Police Department, Leoni Township Police Department, Napoleon Township Police Department, Norvell Township Police Department, Parma-Sandstone Township Police Department, Spring Arbor, and Waterloo Township Police Department.
Fire - Rescue Service Providers:
Columbia Township Fire Department, Concord - Pulaski Township Fire Department, Grass Lake Township Fire Department, Henrietta Township Fire Department, Hanover Township Fire Department, Jackson Fire Department, Leoni Township Fire Department, Liberty Township Fire Department, Napoleon Township Fire Department, Parma - Sandstone Township Fire Department, Rives - Tompkins Fire Department, Spring Arbor Township Fire Department, Springport Township Fire Department, and Summit Township Fire Department.
Advanced & Basic Life Support Transportation Providers:
Albion Ambulance, Jackson Area Ambulance Service, Stockbridge Ambulance and Huron Valley Ambulance Service.